1. Introduction
TrademarkInChile is a service operated by MPD Intelectual — Intellectual Property Law Firm ("we," "our," or "us"). We are committed to protecting the personal information you share with us when using this website or requesting our legal services. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.
2. Information We Collect
We collect information you voluntarily provide through our contact forms, including your full name, company name, country of residence, email address, and any details you share about your trademark or legal inquiry. We do not collect payment information directly — payments are processed through secure third-party providers (PayPal). We also collect standard web analytics data (page views, browser type, referring URLs) through anonymized analytics tools.
3. How We Use Your Information
We use the information you provide solely to: (a) respond to your inquiries and provide legal services you have requested; (b) communicate with you about the status of your trademark application or other services; (c) send you relevant updates about your case; and (d) comply with our professional and legal obligations as attorneys. We do not use your information for marketing purposes without your explicit consent.
4. Professional Confidentiality
All information you share with our attorneys in connection with a legal matter is protected by attorney-client privilege and professional secrecy obligations under Chilean law (Law No. 18.120 and the Code of Professional Ethics of the Chilean Bar Association). We treat all client communications as strictly confidential.
5. Data Sharing
We do not sell, rent, or share your personal information with third parties for commercial purposes. We may share your information with: (a) INAPI (Instituto Nacional de Propiedad Industrial) as required to file and manage your trademark application; (b) payment processors (PayPal) to facilitate transactions; (c) our authorized staff and attorneys who need the information to provide services to you; and (d) competent authorities when required by law or court order.
6. Data Retention
We retain client records for the period required by Chilean professional regulations, generally a minimum of five (5) years from the conclusion of the matter. Web form submissions that do not result in an engagement are deleted within twelve (12) months.
7. Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our website uses HTTPS encryption for all data transmitted. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
8. International Data Transfers
Our services are provided from Chile. If you are located outside Chile, your information will be transferred to and processed in Chile. By submitting information through our website, you consent to this transfer. We take steps to ensure your information is handled in accordance with this Privacy Policy.
9. Your Rights
Depending on your jurisdiction, you may have the right to: access the personal information we hold about you; request correction of inaccurate information; request deletion of your information (subject to our professional retention obligations); object to or restrict processing of your information; and lodge a complaint with a relevant data protection authority. To exercise any of these rights, please contact us using the form on our website.
10. Cookies
Our website may use essential cookies necessary for the site to function correctly. We do not use tracking or advertising cookies. You may disable cookies through your browser settings, although this may affect certain functionality of the site.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the updated policy on this page with a revised "Last updated" date. Your continued use of our website after any changes constitutes your acceptance of the updated policy.
12. Contact
If you have any questions about this Privacy Policy or our privacy practices, please contact us through the contact form on our website. Our attorneys will respond within 24 business hours.